Returns & Exchanges
At MEDELCO, we stand behind the quality of our products and offer a 30-day return window for items in their original packaging. We aim to make your shopping experience seamless by providing a straightforward process for all returns and exchanges.
Initiate Your Request
Visit our online returns portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing